Help center
Guides for working with OneTrace.ru, from connecting your website to journeys and campaigns.
Getting started
Profile and security
Members and roles
API keys
AI assistants (MCP)
Connecting your website
Recommendation widgets on your website
Signup forms on your website
Product search on your website
Server integration
Events and the event catalog
File imports and data sources
Moving from other platforms
Profiles
Segments
Predictions
Live chat
AI in chat
Knowledge base
Integrations and channels
Sending domains
Templates and email builder
Journeys
Product prices and availability
Transactional messages and cascades
Store emails
Campaigns
Recommendations and product catalog
Store industry
Loyalty program
Promo codes
Audience exports
Messaging rules
Project overview and channel report
Reports: builder, funnels, retention, paths
Revenue, traffic sources, and attribution
Dashboards and report emails
Project settings, plan, and audit
Plan and billing
Brand and domains